Last Updated: 16 September 2020
Here at The Ski Gathering we have been working hard to ensure you can go on a safe solo ski holiday this coming season. We have been working with our partners to come up with a robust plan for dealing with Covid issues both before your holiday and in resort.
As you may be aware we have a different accommodation partner in each resort. This means that the terms and condition of your booking may differ slightly from resort to resort. We have laid out the details for what will happen in each resort below.
If you have any questions please don't hesitate to to get in touch.
We have reduced the types of room types that we offer for the 2020-2021 season.
We now have three different room types:
We have had to make some adjustments to our normal solo chalet holidays in The Alpine Loft for this season.
We will not have hosted chalets this season. The chalets will be cleaned and there will be a holiday rep to meet you and deal with any issues that may arise through out the holiday.
A host/cleaner will attend the chalet twice a day to tend to the needs of the guests along with periodic visits from the resort rep. They will be practising social distancing.
The host/cleaner will come in early to set up breakfast for the group and also clean up dinner from the night before.
After breakfast dinner will be delivered to the chalet while the guests are out skiing. Breakfast will also be cleared at this time.
Mountain and Tradition (our Les Gets partner) are very experienced in delivered freshly made high quality food to chalets. This has been a highly successful model in their other chalets for many years. For this years solo holidays they will deliver individual delivered pots of freshly made food.
If you have any questions please do get in touch.
Your Les Gets holidays are booked with Mountain & Tradition.
The terms and conditions under which your Les Gets holiday is booked can be found here and on their website here and here.
The terms and flexibility included the Mountain & Tradition prices are market leading, giving you the complete peace of mind that your money is secure and you can book with confidence.
| Notice of cancellation (days before arrival date) | Refund / Voucher % of total holiday cost |
|---|---|
| 30 or more | 100% refund, including your deposit |
| 1 to 29 | If any of the below Covid-19 related travel restrictions are in place, you can get 100% voucher for everything you've paid us, including your deposit.
If none of the above Covid-19 travel restrictions are in place, you can cancel and get a refund of 60% of your holiday price. |
| Less than 1 days | Full holiday price forfeited |
Please note you need to let Mountain & Tradition know you wish to cancel in all scenarios.
In chalet COVID-19 measures for Les Gets are still being finalised and will be online soon.
You will find everything you need to know about whats happening in Les Gets around Covid-19 on the official Les Gets Covid page here.
Your Chamonix Les Houches holidays are booked with Host Savoie.
The terms and conditions under which your Chamonix Les Houches holiday is booked can be found here and on their website here.
For all the holidays in Chamonix Les Houches Host Savoie have a money back promise. They will not ask you to claim on your travel insurance. If Host Savoie are not able to provide the holiday in Hotel Du Bois that you have booked for Coronavirus related reasons* you will be given the choice of the following two items:
* ‘Coronavirus related reasons’ mean circumstances whereby Host Savoie have had to cancel your stay with them following a direct order for Hotel Du Bois to close their doors (as was the case in March 2020). Should you have a change of heart or personal circumstances that prevent you or any of your party from travelling, or you cannot get to Chamonix Les Houches for any reason (but Hotel Du Bois remain open for business) you will still need to make a claim on your travel insurance.
** Host Savoie will only refund monies paid to Host Savoie and cannot offer compensation for any other holiday elements such as flights. The administration fee is £25 per person to help cover costs that cannot be recovered such as bank fees and card processing.
In hotel COVID-19 measures for Chamonix are still being finalised and will be online soon.
You will find everything you need to know about whats happening in Chamonix Les Houches around Covid-19 on the official Chamonix Les Houches Covid page here.
In hotel COVID-19 measures for Zell Am See are still being finalised and will be online soon.
You will find everything you need to know about whats happening in Zell Am See around Covid-19 on the official Zell Am See Covid page here.
